Terms of service

OVERVIEW

Welcome to FETELUX.

The terms “we,” “us,” and “our” refer to FETELUX. FETELUX operates this online store and website, including related information, content, features, products, and services.

Our store is powered by Shopify.

By visiting, browsing, interacting with, or purchasing from fetelux.com, you agree to these Terms of Service and our applicable store policies.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, you should not use our website or purchase products from us.

1. ELIGIBILITY AND ACCOUNT INFORMATION

By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality and security of your account credentials.

2. PRODUCTS

We make reasonable efforts to display our products, product descriptions, colors, dimensions, images, and other information as accurately as possible.

However, colors and appearance may vary depending on your screen, device, lighting, and display settings.

Minor variations in handmade, decorative, printed, seasonal, or manufactured products may occur.

Product descriptions, prices, availability, and specifications may be changed without prior notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

3. ORDERS

Submitting an order constitutes an offer to purchase products from FETELUX.

An order is not considered accepted until payment has been successfully processed and the order has been accepted for fulfillment.

We reserve the right to reject, limit, or cancel an order when reasonably necessary, including in cases involving:

• Incorrect pricing or product information
• Suspected fraud or unauthorized payment
• Inventory shortages
• Shipping restrictions
• Technical errors
• Violations of these Terms

If an order is cancelled by us after payment has been received, the applicable amount will be refunded.

Please review your order information carefully before completing your purchase.

4. PRICING AND PAYMENT

Product prices are displayed on our website and may change without prior notice.

The price applicable to your order will be the price displayed when your order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges, duties, or other charges will be displayed at checkout when required or available.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

5. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Our products may be fulfilled by third-party fulfillment partners and may ship from locations in the United States or from international fulfillment locations.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, customs processing, seasonal volume, transportation disruptions, incorrect addresses, and other circumstances outside our reasonable control.

Nothing in these Terms limits any shipping, cancellation, refund, or consumer rights provided to you by applicable law.

6. RETURNS, REFUNDS, AND CANCELLATIONS

Returns and refunds are governed by our Return & Refund Policy.

For eligible change-of-mind returns, our standard voluntary return window is 7 calendar days after delivery.

Products must meet the conditions stated in our Return & Refund Policy.

Where applicable consumer law provides greater rights, including a longer statutory withdrawal or return period, those mandatory rights will apply.

7. THIRD-PARTY SERVICES

Our website may use or provide access to services supplied by third parties, including payment processors, shipping carriers, fulfillment providers, analytics providers, advertising platforms, and Shopify.

We are not responsible for third-party websites or services that are not controlled by FETELUX.

Your use of third-party services may also be subject to the applicable third party’s own terms and policies.

8. SHOPIFY

Our store is hosted and powered by Shopify.

Purchases made through our store are transactions directly between you and FETELUX.

Shopify provides the ecommerce technology and infrastructure used to operate the store but is not the seller of products purchased from FETELUX.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, content made available through our website, including our brand name, logos, graphics, text, website design, and original content, is owned by or licensed to FETELUX or the applicable rights holder.

You may use the website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without permission from the applicable rights holder.

10. PROHIBITED USES

You may not use our website or services:

• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property or privacy rights
• To submit false or misleading information
• To distribute malware, viruses, spam, or malicious code
• To interfere with the security or operation of the website
• To impersonate another person or entity
• To attempt unauthorized access to systems or accounts

We may restrict access to our services when reasonably necessary to protect our customers, business, website, or legal rights.

11. ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other information.

We may correct such errors and update information when necessary.

If an error materially affects an order that you have already placed, we will contact you where appropriate and provide any cancellation or refund rights required by applicable law.

12. WARRANTIES AND CONSUMER RIGHTS

Products and services are provided subject to all mandatory warranties and consumer rights that apply under applicable law.

Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited.

To the fullest extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted, error-free, or completely secure.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, FETELUX will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of the website or products.

This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory consumer rights available under applicable law.

14. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy is available through the Privacy Policy link displayed on fetelux.com.

Because our store is hosted by Shopify, Shopify and other service providers may process information necessary to operate, secure, fulfill, and improve our services.

15. REVIEWS AND FEEDBACK

If you voluntarily submit reviews, comments, photographs, suggestions, or other feedback to us, you represent that you have the right to provide that content.

You agree that we may use legitimate customer feedback for operating, improving, and promoting our store, subject to applicable privacy and intellectual property laws.

You may not submit false, unlawful, abusive, defamatory, infringing, or misleading content.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be made available on this page.

Where applicable law requires notice of a material change, we will provide such notice as required.

17. SEVERABILITY

If any part of these Terms is determined to be unlawful, invalid, or unenforceable, that portion will be interpreted or limited to the extent necessary, and the remaining provisions will continue in effect.

18. GOVERNING LAW

These Terms are governed by applicable laws relevant to FETELUX and the transaction.

Nothing in this section deprives a consumer of mandatory protections or rights available under the laws applicable to that consumer.

19. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

FETELUX
Website: https://fetelux.com
Email: kalen010901@gmail.com

You may also contact us through the Contact Us page on our website.